Changes to your PC Mobile monthly wireless service
Since 2013, PC Mobile monthly services have been offered to Canadians as a great choice for their wireless services – providing exceptional value, data protection & support. On October 2nd, 2018 PC Mobile monthly customers will continue to receive the same wireless service but will be re-branded to Koodo. PC and Koodo are committed to ensuring a seamless transition and will provide additional information in the coming months.
Please note, this change does not impact PC Mobile prepaid services.
Here is what you need to know
as of October 2nd, 2018:
Your Device, Rate Plan & Network:
You can continue to use your current mobile device, PC Mobile rate plan and the same 4G LTE network as you do today.
Your Account:
You can continue to visit selfserve.pcmobile.ca to login and manage your account until October 8th, or dial *611. As of October 9th, the new self-serve link will be myaccount.koodomobile.com.
In-store Support:
The Mobile Shop will continue to provide in-store support for your PC Mobile service and continues to service Koodo and several other national wireless providers in all of their 181 locations across Canada.
PC Optimum points:
You will continue to earn 10 PC Optimum points per dollar from your monthly mobile bill when you pay with your PC Financial Mastercard®. As well, PC Financial World and World Elite Mastercard® cardholders will also continue to earn the additional 10 or 20 bonus PC Optimum points per dollar for the remainder of their current contract.
As a valued PC Mobile and Koodo customer, we promise not to make changes to your current rate plan (excluding optional services) before October 2nd, 2020. After that time, Koodo will not make any changes to your current rate plan without notifying you first.