CDMA Network Change
- CDMA Network Change
The CDMA network (an older network technology) will begin shutting down in regions across Canada starting on the following dates:
January 31, 2017
Alberta and British Columbia
March 3, 2017
Gaspé region in Quebec
June 30, 2017
- What do these changes mean?
Starting on the dates above, all voice (including 911 services), text and data communications sent over the CDMA network are gradually being phased out and will no longer be available.
Prepaid account top-ups will no longer be available after these dates unless you upgrade to a newer device. Your active prepaid funds, PC mobile number and rate plan will be transferred to your new device.
Please call us at 1-866-849-4729 to discuss your phone options and avoid any interruptions to your wireless service.
- What should I do if I use a CDMA device in these areas?
- PC mobile is committed to providing our customers with the most advanced wireless technologies to serve your needs. Now is a great time to consider upgrading your PC mobile device; click here to view our current prepaid phones that run on the latest network technology. To find a Prepaid Cell Phones Express display near you, view our store locator. For more information on how to upgrade your phone and continue your service, call us at 1-866-849-4729.
- Will I still be able to make/receive calls (including 911 services)?
- Starting on the dates above, you will no longer be able to make or receive calls on the CDMA network in the areas noted.
- Will I still be able to send/receive texts?
- Starting on the dates above, you will no longer be able to send or receive texts on the CDMA network in the areas noted.
- Will I still have data connectivity?
- Starting on the dates above, you will no longer be able to use cellular data on the CDMA network in the areas noted.
- How do I know if I’m on the CDMA network?
- If you are on the CDMA network, you will see a network identifier near the battery icon on the display of your device.
- The following list of devices will be affected by the changes to the CDMA network
Blackberry 8130 Pearl
Blackberry 8330 Curve
Blackberry 8530 Curve
Blackberry 9350 Curve
Blackberry 9670 Style
HTC Touch Diamond
LG Rumour 2
LG TM 250
Motorola Hint Qa30
Samsung Link R351
Samsung Vice R561
Sanyo Katana Eclipse
Sanyo Katana Lx