9-1-1 with Wi-Fi calling
Wi-Fi Calling allows you to use your phone in locations where you may not have ideal cell reception, including basements, in buildings, underground, hospitals, warehouses and stores.
Wi-Fi Calling lets you make and receive calls, or send and receive text, video, and picture messages in any location in Canada that is out of cellular coverage and has a Wi-Fi network you can connect to.
Wi-Fi Calling is available with select rate plans and uses data from an available Wi-Fi network.
IMPORTANT:
9-1-1 support is limited over Wi-Fi. Emergency personnel are not able to track your location when you call 9-1-1 through Wi-Fi Calling. In the event of an emergency, a 9-1-1 dispatcher will require an address to locate your whereabouts. If you are unable to communicate with the 9-1-1 operator, they will dispatch help to the address listed in your Wi-Fi Calling settings. Please update this address when you change locations.
T9-1-1 is not compatible with Wi-Fi Calling.
Was this info helpful?