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If I transfer my phone number and PC Mobile account to a new PC Mobile phone, can I keep my existing account credit balance?

Yes. Along with your phone number, we will transfer your existing account credit balance to your new PC Mobile phone. To keep your existing number, plan and active funds, simply contact our Customer Service Centre at 1-877-284-6361 (or 1-514-593-1324 if you are outside of Canada) and a PC Mobile representative will assist you.