Suspicious call detection is automatically enabled for all PC Mobile customers at no extra charge and cannot be turned off.

This feature protects you from suspicious calls, including spam, fraud, and calls with spoofed caller ID.

Android devices

Newer Android devices typically provide a similar spam protection feature. If your Android device’s spam protection is on, it may override PC’s suspicious call detection feature. To ensure you receive our feature, follow these steps to turn off Android’s feature:

1. Open the Phone app on your device.

2. Tap More options (three vertical dots) > Settings.

3. Toggle off Caller ID and Spam protection.